Privacy Policy

Last Updated: October 26, 2025

1. Introduction

GSA Support Center, LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gsasupportcenter.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request information about our services
  • Register for our services
  • Contact us via email or phone
  • Fill out forms on our website

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Company information (company name, CAGE code, UEI)
  • GSA Schedule contract information
  • Financial information for billing purposes
  • Business documents and records

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Improve and personalize your experience
  • Communicate with you about our services
  • Process transactions and send related information
  • Send administrative information, updates, and security alerts
  • Respond to your inquiries and provide customer support
  • Manage your GSA Schedule contract and related activities
  • Comply with legal obligations
  • Prevent fraudulent transactions and protect against security threats

4. Disclosure of Your Information

We may share your information in the following situations:

  • With GSA and Government Agencies: We may share your information with the General Services Administration (GSA) and other federal agencies as necessary to provide our services and comply with contract requirements.
  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
  • Legal Compliance: We may disclose your information if required by law, court order, or governmental request, or to protect our rights and safety.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • With Your Consent: We may share your information for any other purpose with your consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations (including GSA record retention requirements)
  • Resolve disputes
  • Enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request deletion of your personal information, subject to certain exceptions.
  • Opt-Out: You can opt out of receiving marketing communications from us.

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can configure your browser to refuse cookies, but this may limit your ability to use certain features of our website.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

GSA Support Center, LLC
5135 US Highway 19 N, Suite 125, New Port Richey, FL 34652
Phone:
Email: